How can we help you today?
Search our knowledge base or browse categories below.
Frequently Asked Questions
Most local Malaysian DID numbers are activated instantly upon
purchase. For bulk requests or specialized toll-free numbers,
activation typically completes within 1-2 business hours depending
on MCMC verification requirements.
Navigate to Developers > Webhooks in your dashboard.
Click "Add Webhook", enter your securely hosted endpoint URL, and select
the
message.received event. Make sure your server returns
a 200 OK within 5 seconds to prevent retries.
We accept all major credit cards (Visa, Mastercard, Amex), FPX
Online Banking for local Malaysian accounts, and direct wire
transfers for enterprise postpaid accounts.
Yes, default accounts are limited to 100 API requests per second
to ensure platform stability. If you require higher throughput for
bulk broadcasting, please contact our support team to increase
your limit.
Can't find what you're looking for?
Our technical support team is standing by to help you with complex integrations, billing questions, or troubleshooting.
Contact Support